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Channel: Tech Support Guy - Virus & Other Malware Removal
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slow internet and weird computer

HI ! I have come to this forum today to ask for some help or guidance. My internet has been slow in the past but I believe this may just be my service and not my computer. Someone who could help me...

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Sluggish laptop with delayed boot up time

Good evening, A computer error occurred this evening at 7pm, my laptop had gone into idle mode and would not boot up when I touch the mouse pad, the screen remained 'off', CTRL+ALT+Delete brought back...

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Blekko nuisance

I'm using IE Ver 11 with Google and continuously have "blekko" interrupting me. I have gone through the threads on this site concerning blekko and used suggestions to remove the nuisance. I've used...

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Can browse but can't ping

Windows 7 64 bit laptop. Major malware. I've used AVG in safe mode and spybot. Both found things to remove. I've clear dns cache and winsock. I can access netflix.com with a browser but cannot ping it....

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Pokki? It won't go away...

Hi, I have a new Toshiba C75D-B laptop with Win 8.1. I tried uninstalling Pokki from Control Panel but it is still here and I receive the same "startup menu has been changed" message as others in this...

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Slow Computer... MalwareBytes can't scan.

My five + year old laptop is slow enough as it is. I needed a WAV to MP3 converter, downloaded & installed one off of an unknown website, and along come alot of other baggage attached. Some strange...

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malware quiry

Hi I recently ran a scan on my pc using adwcleaner wich deleated 3 files : Folder Deleted : C:\Users\Richard\AppData\Roaming\DigitalSites File Deleted : C:\Users\Richard\AppData\Roaming\WBPU-TTL.DAT...

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Repetitive Registry Entries - Microsoft\WBEM\WDM\DREDGE

Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz, Intel64 Family 6 Model...

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Help Removing FindingDiscount and others

Searched the forum, downloaded AdwCleaner, need further help. # AdwCleaner v4.208 - Logfile created 29/07/2015 at 10:53:29 # Updated 09/07/2015 by Xplode # Database : 2015-07-26.2 [Server] # Operating...

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Random Debug.log Has Appeared on Desktop

Hello all i have got a new pc, theres hardly anything installed, i was wondering if anyone knew what this ment ? here is the writting thats inside the notepad file: [0729/193712:INFO:(0)] WebCore is...

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network virus? more than one unit attacked?

Im not sure exactly what is going on but here is the back story. a few days ago our main desktop called for a restart due to a windows update, so i re-start the computer as it said it was needed....

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I need a FIXLIST.TXT - Can anyone help please?

Hi, i have gotten this far following advice given to remove irritating popups etc and to remove any/all malware & adware from my laptop. I'm now stuck though! I've downloaded and carried out the...

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Dll error

Hello, I'm updating my child's laptop and when I click on Google Chrome to go online I get this message: There was a problem starting C:\Program Files(x86)\MusicToolbar\Datamngr\apcrtldr.dll Access...

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desktop hard freezes in firefox 39.0

Hello Ive tried all of the different malware removal tools and other anti virus tools that I could learn about on the other threads posted here. Can't seem to get this thing resolved. It's been 6-7...

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arcade 1 cathel 1 dll error

In a closed thread titled Solved: dll missing I found some answers but no results. I ran "autoruns for windows" and clicked the internet explorer tab. Found...

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Black Screen after logging in windows 8.1. Please Help

Here are my laptop specs.. Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1 Single Language, 64 bit Processor: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz, Intel64...

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Internet browser ads viruses

Hey everyone. I'm currently at my friends house trying to fix his chrome ads problem. This is about the 10th time doing so. (The ones that underline everything) Every time I get rid of them, they keep...

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Are these virus

Help me... I my C:\ProgramData ; I have a lot of files with wierd names. Examples: {0ef4709d-acb6-fa23-0ef4-4709dacbc276} {e14e33a0-e1dc-a7c8-e14e-e33a0e1dce83} {91751797-6ef4-b0a2-9175-517976ef5e5d}...

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Good Online Virus Detection and Removal Progarm

I think that my computer might have a virus. Yesterday, all-of-a-sudden it began running slower in loading programs and accessing the Internet. (This also included Microsoft's Outlook.) I ran my...

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bsod when gaming and wupdate problems

Hello, So I lost my old account, which was a shame as I was a keen contributor (in ways i can and also a donater). Anyway, made this new account with my current email :D My friend went wild on my...

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Chrome "Unable to connect to proxy server"

Let me start off by saying I have tried all the basic steps to clear this problem but I still am unable to use Chrome. However, IE and FireFox work just fine. The common method of going into Internet...

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network virus

network virus I received a message this morning saying to call support I had a virus, when I called the gentleman said it was a network virus I think he said koobface??? Then he told me he needed money...

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Keyboard Issues

So -- I'm not even sure this is a malware related issue, but I suppose it could be. Every once in awhile when I am typing, either in Word or on the web, without any reason at all, letters will start...

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malware removal from samsung galaxy alpha

Hi Guys, I own a Samsung Galaxy Alpha android phone and when browsing the internet on Sat using the Samsung browser I inadvertently picked up a virus. Its a ransom note demanding $300 to unlock my...

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Microsoft Updates Stuck Since 7/15, Computer Runs Slowly

Been a long time since I needed help here, but haven't had too much problems with my computers. Recently, though, my computer has been running slowly and Microsoft updates since July 15th are not...

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BING Hijacking & Computer Freezes

Hi: I have 2 current problems. My computer has been freezing up for some time. Recently, the fan has started running much faster than normal and certain programs have become unmanageable, especially...

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Annoying redirection

Hey guys, I randomly have started to get redirection on my search on google chrome through yahoo search and anytime I search on google , I get annoying "It's Result Hub ads" on my screen. I've...

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Malware

Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 10 Home, 64 bit Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics, AMD64 Family 22 Model 48 Stepping 1 Processor...

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Internet not working after removal of malware using AdwCleaner

Hi, I got infected with some unknown spyware and decided to use AdwCleaner to remove it. Unfortunately, after removal and restart of my comp, all my browsers (chrome, firefox and ie) shows that I'm...

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Trojan.Agent/Gen-FakeAV

I have ran my super anti Spyware and it picks up the Trojan.Agent/Gen-Fake AV but won't remove it or quarantine it either . My virus protection (Avast) does not pick it up. I have tried adware cleaner...

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Think I have a Virus

My computer has adds and other pop ups coming up constantly. I also get a blue screen error message saying Error 333 Registry. Another message pops up Tech Support Guy System Info Utility version...

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dregol

My partners computer has been infected by dregol.com and we cannot access the web, assume is a virus, can anyone help? Using windows 7. it is asking for $100 to remove which oof course we will not pay...

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ShowMyPC scam

Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz, Intel64 Family 6 Model 58 Stepping 9 Processor Count:...

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Faulty Internet and slow startup, DNS Server Changed error

In opening chrome today I've had errors in which my internet icon flickers on and off. It is connected to the internet but it's slower than usual and sometimes it just disconnects and reconnects on its...

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interruption

i keep getting interrupted with message:windows script host cannot find script file c/document setting all users application data and then a bunch of numbers. it butts in about every half hour and i...

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Suspected malware

Hello again TSG people. While helping to determine my harddrive condition "Shooter 93" suspects malware infection in my system especially since PCCleaner Pro is listed in the SysInfo scan. I downloaded...

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Radio Adverts Randomly Come On

Hello! I am somewhat experienced in removal but this one has me lost and annoyed. Randomly about once a day, while the internet browser is open, we get a loud person talking to us through the computer...

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update.exe failure

This is driving me zanny!! I am using Windows 7 on a Dell desktop computer about 4 years old. Every working fine except I keep getting a pop-up on my computer saying update.exe 0x752de5a8 failed. I...

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computer still affected after complete HD wipe

My Asus model cm6870 gets heavy use from the family. At some time I believe it had acquired a virus. The computer started to run extremely slow. Running programs, opening folders and even task manager...

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HELP! i think i have a RAT installed

Hey there guys, i recently got a new computer from a guy. i know for a fact that he uses RAT tools at home and i am a little worried he might have ratted me. i ran an avast full scan and found a bunch...

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Autoclicks on Windows 7

Hi everyone I just have a quick question. So I have a PC in my living room and I hear like auto mouse clicking sounds, but its not actually clicking anything, but all I hear is clicking sounds. Its not...

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Slow Running Lap Top

Can I have my Lap Top Cleaned up and restore like new. I do have problems

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Possible Malware

Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, Intel64 Family 6 Model 42...

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google not opening in internet explorer

i m using windows xp . suddenly the internet explorer has stopped opening the google search site. All other ites are opening. Can anyone hel-p. I have used hitman-pro , malwarebytes antimalware pro ,...

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Solved: MS Word 2010 Won't Open

On Tuesday this week I tried to download a free version of MS Publisher. Instead of getting that I got a virus or something. It installed a bunch of trash programs. I worked and worked and finally got...

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Possible vbs/agent infection

Hi guys and thanks in advance for any help you can give me. A couple of days ago I noticed something flash up so quickly ran a scan with avg to be told vbs/agent had infected this computer.It seemed to...

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Google (Moved from Windows 8 forum)

While trying type in google search this pops up in search box sunbeam mixer bread attachments can not get rid -i clear out start type again same thing -i had to go to yahoo to do a search--crazy i have...

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Possable Malware

So I think I might have malware. I noticed before I upgraded to win 10 I was using Win 7. Would notice that random keyboard keys would stop working. For example would try to type the number 6 on both...

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Malware 127.0.0.1 port 8080

Hi,I have a Hp Pavilion DV6 running Windows 10,and it has been hijacked by the malware,127.0.0.1 port 8080,I have tried using the safe mode method but nothing is working so I can't connect to the...

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Virus and Malware in my computer.

I have a problem with Virus and Malware attack on my computer. For over a year now when I boot my computer for start up I get an error message that reads like this: ERROR LOADING...

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